Privacy Policy – lottocasino.co.uk

Data We Collect

When you register and use lottocasino.co.uk, we may collect the following types of personal information:

• Identity data – full name, date of birth, username
• Contact data – email address, phone number, postal address
• Financial data – payment method details, transaction history
• Technical data – IP address, browser type, device identifiers
• Usage data – pages visited, games played, session duration
• Verification data – copies of ID documents for KYC/AML compliance

How We Use Your Data

We use your personal data only for lawful, clearly defined purposes:

• To create and manage your account
• To process deposits, withdrawals, and verify transactions
• To comply with UKGC licensing obligations including AML and age verification
• To provide customer support and resolve disputes
• To detect and prevent fraud or misuse of the platform
• To send service-related communications (not marketing, unless you opt in)

Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Contract performance – to deliver the services you signed up for
• Legal obligation – to meet UKGC, AML, and tax requirements
• Legitimate interests – to maintain platform security and prevent fraud
• Consent – for any marketing communications (you may withdraw consent at any time)

Cookies

lottocasino.co.uk uses cookies to improve your experience, maintain session security, and analyse site performance. You can manage your cookie preferences at any time via the cookie settings banner or your browser settings. Essential cookies required for the site to function cannot be disabled. Analytics and marketing cookies are only activated with your explicit consent.

Data Sharing & Third Parties

We do not sell your personal data. We may share it only with trusted third parties where necessary:

• Payment processors to handle transactions securely
• Identity verification providers for KYC compliance
• Regulatory authorities (UKGC, HMRC) where legally required
• IT and hosting providers who process data on our behalf under strict data processing agreements

Data Retention

We retain your personal data for as long as your account is active and for a minimum of 5 years after account closure, as required by UK anti-money laundering legislation. Verification documents may be held for up to 7 years. After the retention period, data is securely deleted or anonymised.

Your Rights

As a UK data subject, you have the following rights regarding your personal data:

• Right to access – request a copy of the data we hold about you
• Right to rectification – ask us to correct inaccurate data
• Right to erasure – request deletion of your data (subject to legal obligations)
• Right to restrict processing – limit how we use your data
• Right to data portability – receive your data in a structured format
• Right to object – object to processing based on legitimate interests

Security

lottocasino.co.uk uses industry-standard SSL encryption to protect all data in transit. Access to personal data is restricted to authorised personnel only, and all staff handling personal data receive regular data protection training. We conduct periodic security reviews and vulnerability assessments to maintain the integrity of your information.

Contact & Complaints

For any data-related enquiries, please contact our Data Protection Officer via the support section at lottocasino.co.uk. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.